Shipping

KEI SHIGENAGA produces all jewelry by the hand of designer Shigenaga himself in Tokyo.

For that reason, when we have a high volume of orders, it sometimes may take extra days to be shipped.

Thank you very much for your understanding and respects of artisan work.

 

The shipping fee will be free of charge on all your order from this site within Japan.

For international shipping, all orders over ¥35,000JPY will be shipped free of charge.
International orders under ¥40,000JPY will be charged ¥2000JPY.

We ship the order via EMS which usually takes about a week to be delivered and comes with tracking number.

We cannot be held responsible for any possible duties and taxes for all international orders. They may be applied by customs in the country where delivery is made. The responsibility for any custom duties, foreign taxes or other fees which may be imposed will rest with the customer. Please contact your local customs offices for more information.

 

 

KEI SHIGENAGAのジュエリーは全て東京のスタジオにてデザイナー重永が一人でハンドメイドで制作しております。そのためオーダーが多い時期には本来の予定納期に間に合わない可能性が御座いますことをご理解いただけますと幸いです。納期が変更する可能性のある際には、ご連絡させていただきます。

日本国内での作品オーダーの発送料は無料となっております。
海外発送の場合、お会計の合計額が35,000円以上の場合は送料無料、34,999円以下の場合2,000円の送料がかかります。

ハンドメイドの作品へのご理解、サポートを頂き誠にありがとう御座います。